Training Services

Managerial

View our training courses for Managers including ‘An Introduction to Management Skills’, ‘Conducting Effective Appraisals’ and ‘Conducting Effective Interviews’.

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Sales Executives & Account Managers

View our training courses for Sales Executives & Account Managers including ‘Cold Calling and Booking Appointments’, ‘Effective Negotiation – Driving up your Margin’ and ‘Essential Skills of a Successful Sales Professional’.

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Internal Sales & Customer Sales

View our training courses Internal Sales & Customer Sales Personnel including ‘Creating Impact on the Trade Counter’, ‘Excelling at Customer Service’ and ‘Pro-Active Internal Sales’.

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Pinnacle has been delivering Training and Development Workshops to all sectors within the electrical industry since 2001. We work with large, multi-national organisations through to small and medium-sized, independently-run businesses.

At Pinnacle, we are unique in that we offer training delivered by industry-led and experienced professionals, who possess in-depth knowledge and a unique insight of this particular market sector.

An important element in our partnering process is to gain an understanding of specific training needs before making any recommendations or designing bespoke training modules.

By creating a learning environment that respects the differing levels of experience, we enable individuals who undertake training programmes with us to understand the capabilities available to them. In doing so, we hope they will come away feeling valued, nurtured and supported in their personal self-development.

At Pinnacle, we don’t consider the development of your people to be a one-off, tick box process. Instead, we look at it as an ongoing journey in which an individual is constantly making new discoveries and how, through evaluative processes, we can translate those findings into life-affirming personal and business success.